Effective Date: April 10, 2026 At Metudo, we strive to ensure our AI software and services empower your projects. Because our platform provides immediate access to digital resources and computational power, our refund policy is outlined as follows:
Due to the nature of digital products and the immediate delivery of AI-generated outputs, all sales are generally final.
We may grant refunds at our sole discretion in the following specific circumstances:
If Metudo offers a free trial, you will not be charged until the trial period expires. To avoid being billed, you must cancel the subscription at least 24 hours before the trial ends.
You may cancel your subscription at any time through your account settings. Upon cancellation, your account will not be billed for the next cycle, but no refunds will be issued for the current active period.
We encourage users to contact our support team to resolve any billing issues before initiating a chargeback with their bank. Unauthorized chargebacks may result in the permanent suspension of your Metudo account.
To request a refund review or report a billing discrepancy, please contact our finance team: Email: billing@metudo.com
